Privacy Policy

Interpretation

“Company” means the entity owning the Website (namely “TIDAL ENTERPRISES Pty Ltd” or “TyreConnect”) and any related body corporate as defined in the Corporations Act 2001 (Cth). “Client” means any user and/or visitor of the Website.

“Services” means all services provided by the Company through the Website and includes any advice, recommendations and intellectual or intangible property.

“Website” means the TyreConnect portal, which can be found at http://tyreconnect.com.au, or any other website owned by the Company.

“Privacy Policy” means the agreement regulating the way the Client’s personal information is handled as defined in the Privacy Act 1998 (Cth.)

About

This Privacy Policy regulates how the Company collects, uses and discloses the Client’s personal information. By accessing and/or using the Website, the Client agrees to the collection, use and disclosure of its personal information.

Collection of personal and non-personal information

The Company may collect the Client’s following personal information:

  1. Identification details, including but not limited to the Client’s name, residential or business address, contact phone numbers, email address;
  2. Financial information, including but not limited to bank account details, credit account details and credit reference reports;
  3. Business details, including but not limited to the Client’s ABN and licence;
  4. Trade references;
  5. Any other personal information relevant to the Services the Company provides.

The Company may collect the Client’s following non-personal information:

  1. Internet Protocol (“IP”) address of the Client;
  2. Geo-location details such as longitude, latitude, city, region and country;
  3. Date and time of visit of the Website;
  4. Pages accessed by the Client;
  5. Number of bytes transmitted and received;
  6. Previous site or page visited by the Client;
  7. Search terms used by the Client; and
  8. Type of browser used.

The Company aims to collect personal information directly from the Client, in person, by phone or in writing, electronic or otherwise.

The Company also collects information:

  1. Through the use and/or visit of the Company Website;
  2. Through publicly available sources such as social media;
  3. When required to do so by law; and
  4. Through our suppliers, partners, private vendors and third-party data providers.

Should the Client disclose information to the Company about a third party, the Company will assume that the Client is authorised to do so and that the relevant third party has consented to the disclosure.

Use and disclosure of personal and non-personal information

The Client’s personal information may be used for the following purposes:

  1. Maintain business records;
  2. Analyse, research and generate statistics to determine use and satisfaction of the Company Website and Services;
  3. Populate and customise Website access;
  4. Develop promotions and special offers;
  5. Personalise the Client’s experience; and
  6. Any other way relevant to the Services the Company provides.

The Company may disclose the Client’s personal and non-personal information when required to do so by law.

The Company may also disclose the Client’s personal and non-personal information when relevant to do so, in line with the Services the Company provides.

Where the Company provides information to a third party at the Client’s request, the Client acknowledges that its information will be handled in accordance with the third party’s privacy policy and not in accordance with the Company Privacy Policy.

Cookies

The Company uses Cookies to provide the Client with seamless access to the Website. Cookies can not collect data such as name, email address, or anything about a user’s computer. The Company does not collect or store the session details obtained through the use of Cookies.

Google Analytics

The Company uses Google Analytics to help improve the efficiency and usability of the Website.

Google Analytics gathers statistics about the Client’s access of the Website. Google Analytics anonymously tracks the interaction of the Client with the Website.

The data collected by Google Analytics is transmitted to and stored by Google on servers located outside Australia. Google may transfer the collected data to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

By accessing and/or using the Website, the Client agrees to the processing of data by Google in the manner described in Google’s Privacy Policy, which can be found at https://www.google.com.au/intl/en/policies/privacy/.

Amplitude

The Company uses Amplitude to help improve the efficiency and usability of the Website. Amplitude gathers statistics about the Client’s access of the Website. Amplitude anonymously tracks the interaction of the Client with the Website.

The data collected by Amplitude is transmitted to and stored by Amplitude on servers located outside Australia. Amplitude may transfer the collected data to third parties where required to do so by law, or where such third parties process the information on Amplitude’s behalf.

By accessing and/or using the Website, the Client agrees to the processing of data by Amplitude in the manner described in Amplitude’s Privacy Policy, which can be found at https://amplitude.com/privacy.

Security

The Company makes every reasonable effort to protect the Client’s personal information from misuse, loss, unauthorised access, modifications or disclosure.

Access

Should the Client wish to access its personal information, please contact us at admin@tyreconnect.com.au.

Whole Agreement

This Privacy Policy together with the Terms and Conditions and Terms of Use of the Company shall govern all transactions between the parties.

The Privacy Policy can be found on the Company’s website at “Privacy Policy” hyperlink located at the bottom of each page of the Company’s Website.

The Client and the Company agree that the Privacy Policy may be altered unilaterally by the Company at any time and without notice.